The bunk beds came back today. And this time instead of setting up the stairs we had it like 2 normal beds on each side of the room. The kids and I had hit our heads on the top bunk previously so the grandparents likely recommended we do away with the top-bottom configuration. Thankfully Piccolo House was wiling to refund the cost of the stairs ($980) since we did not install the replacement and left it in its original box. That restored my faith in the company.
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