I was called upon to resolve a minor dispute between Norman and Alex yesterday. It seems Norman had contacted Alex to mend the skirting area in the living room. Although Alex had sent a worker to do it last week, he did a crap job of it.
Now the issue lies in that Norman is getting his painter to paint 2 base coats first before the last coat goes on. And because the skirting are in such bad shape, there may not be solid walls in some sections for the paint. So if the area is only mend after the skirting goes up, his painter would have to come an extra time to touch up the area between the skirting and the part of the wall where he has not painted the first time.
Norman related his conversation with Alex to me. Alex had responded that they will mend the skirting area when they are installing the skirting. And to this Norman questioned Alex whether if he thinks the cement will dry in time for the marble skirting to be installed. It seems Norman didn't get a response to it. Norman added that he mentioned to Alex that "your convenience is making it inconvenient for me". Hmmm ... touchy.
So Norman called me to ask if I can contact Alex directly to get the mending done. This perplexed me for a while since I didn't expect to have to manage Norman and Alex. I was under the impression they can sort things out themselves. Anyways in the interest of getting the place done up right, I asked Norman for a quote if his guys were to do the mending before giving Alex a call. Norman's quote came up to an expensive $321 with GST. Sigh ....
Ok to Alex's credit, he was pretty easy about it. He explained that there were some communication issue with the worker and that's why the skirting areas were not mended as intended. And he immediately promised to send someone to work on it today. I was happy he came to it quickly and didn't delay the works.
I notified Norman the moment Alex confirm his guys were coming and instructed Norman to survey the works on the same day. If it's not as expected he had to tell me immediately. I'm after all a layman and wouldn't know any better what Norman wants. He has to be responsible on whether the works are done right or not. I cannot accept things being pushed around since we as homeowners would end up bearing the end results.
Since he hasn't mentioned anything when I went to check on the unit earlier I'm assuming it's all ok now. Phew ... please ... no more minor disputes between the two.









































